As the state government had introduced 104-medical emergency service, the service has low patronage. With the board exams underway, the education department had announced the students to use 104 – Helpline service for counseling and there was a marginal rise in calls from the urban students to get counselled relating to the examination. But it has come to known that the rural students are unaware about the 104-Helpline services. The education department has to promote this helpline services to cater the real need of the hour.
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