An Air India cabin crew member allegedly slapped her junior colleague for serving non-vegetarian food to a vegetarian passenger on board a Frankfurt-bound flight from New Delhi. An Air India spokesperson said that an internal probe into the incident, which took place on March 17, has been launched by the carrier’s inflight service department.
The cabin attendant “by mistake” served non-vegetarian food instead of a vegetarian food to the passenger in the business class. The passenger pointed out the mistake to the cabin supervisor but did not file any complaint, a source said.
On being told about her mistake, the attendant went to the passenger and apologised. She replaced the meal as well, the source said.
However, the cabin crew supervisor later took up the issue again with the flight attendant and this time even slapped her for the mistake, the source claimed.
The junior colleague did not retaliate but later filed a complaint with Air India’s inflight service department over the incident, the source said.
“We have received a complaint from the cabin crew of the flight AI 121 [New Delhi-Frankfurt] . An internal inquiry has been set up to investigate the allegations in the complaint,” the Air India spokesperson said.