Facing criticism from the local people for recurring lapses in door-to-door waste collection, Trichy corporation has reached out to them through social media to hear their grievances.
Rolling out a public poll on facebook on the efficacy of waste collection, the civic body has been recording the feedback to strengthen the system. Since June 2017, the city corporation has been collecting waste from households at the doorstep segregated as biodegradable and non-biodegradable. With about 170 vehicles involved in daily waste collection across the 65 wards of the civic body, residents in the past two months have been raising frequent complaints about waste not being collected. Since the collection vehicles have been missing in a few streets, the accumulated waste has been heading to the streets and vacant land.
Acknowledging the faults in door-to-door collection coverage, the corporation has floated a poll on facebook to hear the complaints. “Is your waste collected daily from your house?” was the question posed to the residents on the corporation’s official facebook page, for which yes and no were the answers given. Mixed reactions were recorded in the poll with a majority of the public opining that they were satisfied with the waste collection. A section of residents alleged that waste collection vehicles have been visiting them only once in 2-3 days.
“We are in ward number 42 where waste collection is irregular and happening only once in three days, that too after we complain to the officials,” Senthilkumar Thangaiyan, a resident said in his feedback.
The civic body said that it will take into account the negative feedback to streamline the collection mechanism. With over 1,600 votes, 62% of the residents who participated in the poll have acknowledged that waste collection mechanism was good in their vicinity. “To improve our waste collection management, an official has been instructed to go through (the reactions) and record the negative feedback. The concerned official and zone receiving a maximum number of negative feedback will be asked to introspect,” commissioner N Ravichandran said.
(source : TOI)